Go to the Microsoft password reset page https://journals.plos.org/globalpublichealth/article/comment?id=10.1371/annotation/35f6c57c-195c-4eb7-8d19-86a617370091

You will then need to provide the required account details such as the email address, phone number or username associated with the real account.

Now provide an alternative email address that you want to use to recover your account.

In case you do not have an alternative account other than the one linked to the real account. You can then create a new one by selecting the “Create a new one with Outlook.com” link.

Enter the “Captcha” characters in the appropriate box, proving that you are not a robot. Then click “Next.”

You will then receive a verification code to your email address to verify it. Now you need to check your email where you will get the code and then enter that code in the field. Then click “Verify.”