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Aeromexico Airlines Mexico City Office in Mexico offers extensive support on its baggage policy to make the travel experience seamless. One carry-on bag and one personal item are permitted by passengers onboard, with size and weight limitations. Checked baggage allowances differ based on fare type, destination, and frequent flyer status. Overweight or extra pieces incur excess baggage charges. The office also provides assistance for special luggage like sports gear or musical instruments, and assists with claims for delayed or damaged luggage. Passengers are advised to review the most recent baggage regulations prior to traveling to prevent unexpected fees or problems.